Shipping policy

ORDER PROCESSING

Orders are processed within 3–5 business days, excluding weekends and holidays. You will receive a confirmation email after placing your order and tracking information once it ships.

SHIPPING

Estimated delivery is 3–7 business days after processing. Delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside our control. Shipping costs are calculated at checkout.

TRACKING

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

ADDRESS CHANGES

Customers are responsible for providing the correct shipping address. If you notice an error, contact us immediately through our Contact page. Once an order has shipped, the address cannot be changed.

LOST, STOLEN OR DELAYED PACKAGES

REIGN World Wide is not responsible for packages marked as delivered by the carrier. If your package is missing or delayed, please contact the shipping carrier first and then reach out to us so we can assist where possible.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.

LOCAL PICKUP & DELIVERY

Local pickup or delivery is available only when arranged and confirmed directly with REIGN World Wide before fulfillment.